Ethical Supplier Pledge for Makeover Photoshoots

Acting in an ethical way with our clients is really important to us at City Girl.  But what does this actually mean?

1. We pledge never to hard sell - when we quote you a price that is all you will spend.  We will tell you what else you can buy from us if you want to buy more, but you will not be sold anything.
2. We offer one product one price - a makeover, photoshoot and a disk of around 40 images for just £300.  We will not encourage you in with competition wins, introductory offers or conning approaches geared to make you spend more.
3. Any discounts offered, any promotions we do are all genuine offers, genuine promotions.  We do not expect you to buy more, we simply ask you to tell others about your experience of City Girl Makeover Photoshoots.
4. We will not ply you with alcohol to help you lower your guard.
5. We supply usable images with printing rights for you to enjoy - we do not overcharge and the only copyright marks are on web images for use on social networking sites.
6. We want you to have a thoroughly enjoyable experience with City Girl, which means we will work to make sure that we deliver good customer service.
7. If we get it wrong, please tell us, because let's face it, we are human, and we may get things wrong at times.  We will apologise to you without making excuses and we will work with you to put our mistakes right.
8. We will openly help you and guide you - for example, if you are interested in becoming a model then we will provide you with realistic advice.  We will not tell you that you could make it as a model if it's unlikely.
9. We aim to renew, reuse and recycle wherever we can.
10. We respect copyright and intellectual property of other business and artists.
11. We follow distance selling regulations.